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Loan app check · Kenya

Is Phoenix Capital Limited licensed?

Checked against the Central Bank of Kenya’s Directory of Digital Credit Providers, updated 29 September 2026.

LicensedYes, Phoenix Capital Limited is on the CBK’s list, licensed on 1 October 2024.

The CBK licenses companies, not apps. Before you borrow, check that the app names Phoenix Capital Limited as its lender or developer (in its terms, or under “developer” on the app store page).

From the CBK’s directory

Licence and contacts

As the Central Bank publishes them.

Licensed
1 October 2024
Phone
0747100102
Email
admin@phoenixcapital.co.ke
Email domain
phoenixcapital.co.ke
Office
The Arch Place, 8th Floor, Nyangumi Road, Nairobi
Postal address
P.O. Box 26801-00100, Nairobi

The email domain often matches the app’s or company’s website; an app using a different name may still be this lender, so check the developer.

From borrowers

What borrowing from Phoenix Capital Limited costs

Cost per KES 1,000 for 30 days, every fee included, from borrowers’ anonymous reports.

No reports yet: a figure appears once five borrowers have reported Phoenix Capital Limited. Borrowed from it? Add what it cost you, anonymously.

For comparison, a bank or SACCO loan at 15% a year costs about KES 12 per KES 1,000 for 30 days. Borrowers’ reports are checked only for range and not verified with the lender. Phoenix Capital Limited can ask us to look again at any figure, or send a response to publish beside it, at desk@afronomicsfeed.com.

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Source: Central Bank of Kenya, Directory of Digital Credit Providers, updated 29 September 2026; read 12 October 2026. Information, not advice.

Quick answers

Questions people ask

Is Phoenix Capital Limited licensed by the Central Bank of Kenya?
Yes. Phoenix Capital Limited is on the CBK's Directory of Digital Credit Providers updated 29 September 2026, licensed on 1 October 2024. The licence is for the company: check that the loan app you use names Phoenix Capital Limited as its developer or lender.
How do I contact Phoenix Capital Limited?
The CBK's directory lists phone 0747100102, email admin@phoenixcapital.co.ke, office at The Arch Place, 8th Floor, Nyangumi Road, Nairobi.
What can I do if Phoenix Capital Limited contacts my friends or family?
Complain to the lender in writing first and keep the messages. If it is not resolved, complain to the Central Bank of Kenya, which supervises licensed digital lenders. Use of your contacts' details without consent can also be reported to the Office of the Data Protection Commissioner.