LicensedYes, Factorhouse Limited is on the CBK’s list, licensed on 6 March 2024.
The CBK licenses companies, not apps. Before you borrow, check that the app names Factorhouse Limited as its lender or developer (in its terms, or under “developer” on the app store page).
From the CBK’s directory
Licence and contacts
As the Central Bank publishes them.
- Licensed
- 6 March 2024
- Phone
- +254726770992
- mwangi@factorhouseltd.com
- Email domain
- factorhouseltd.com
- Office
- 5th Floor, Liberty Plaza, Mombasa Road, Nairobi
- Postal address
- P. O. Box 70- 00618, Nairobi
The email domain often matches the app’s or company’s website; an app using a different name may still be this lender, so check the developer.
From borrowers
What borrowing from Factorhouse Limited costs
Cost per KES 1,000 for 30 days, every fee included, from borrowers’ anonymous reports.
No reports yet: a figure appears once five borrowers have reported Factorhouse Limited. Borrowed from it? Add what it cost you, anonymously.
For comparison, a bank or SACCO loan at 15% a year costs about KES 12 per KES 1,000 for 30 days. Borrowers’ reports are checked only for range and not verified with the lender. Factorhouse Limited can ask us to look again at any figure, or send a response to publish beside it, at desk@afronomicsfeed.com.
Same month
Also licensed in March 2024
Search all 281 licensed lenders →
Source: Central Bank of Kenya, Directory of Digital Credit Providers, updated 29 September 2026; read 12 October 2026. Information, not advice.
Quick answers
Questions people ask
- Is Factorhouse Limited licensed by the Central Bank of Kenya?
- Yes. Factorhouse Limited is on the CBK's Directory of Digital Credit Providers updated 29 September 2026, licensed on 6 March 2024. The licence is for the company: check that the loan app you use names Factorhouse Limited as its developer or lender.
- How do I contact Factorhouse Limited?
- The CBK's directory lists phone +254726770992, email mwangi@factorhouseltd.com, office at 5th Floor, Liberty Plaza, Mombasa Road, Nairobi.
- What can I do if Factorhouse Limited contacts my friends or family?
- Complain to the lender in writing first and keep the messages. If it is not resolved, complain to the Central Bank of Kenya, which supervises licensed digital lenders. Use of your contacts' details without consent can also be reported to the Office of the Data Protection Commissioner.